Shipping Policy

Thank you for shopping with Obikuro. This Shipping Policy explains how order processing, shipping, and delivery work for purchases made through our website.

Order Processing

Most Obikuro products are made to order. Please allow 2–7 business days for processing before your order ships. Processing times may vary depending on product type, order volume, and seasonal demand.

Shipping Times

After processing, estimated shipping times will vary based on your location and the shipping method selected at checkout. Delivery estimates are provided for convenience only and are not guaranteed.

Shipping Rates

Shipping rates are calculated at checkout based on your delivery address and the products in your order.

Order Tracking

If tracking is available for your shipment, you will receive a confirmation email with tracking information once your order has been shipped.

Delays

Shipping delays may occur due to carrier issues, weather, customs processing, holidays, high order volume, or other circumstances outside our control. Obikuro is not responsible for delays caused by shipping carriers or customs.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. Obikuro is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Stolen Packages

Obikuro is not responsible for lost or stolen packages marked as delivered by the carrier. If you experience a delivery issue, please contact the shipping carrier first. You may also contact us at support@obikuro.com, and we will do our best to assist you.

International Shipping

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are the responsibility of the customer.

Contact

If you have any shipping-related questions, please contact us at support@obikuro.com.